John Donne famously stated that “no man can be an island”. This is true in today’s world of intent-based network technology. To scale their network infrastructure, organizations use collaborative teams. However, this requires professionals who have a broad range of skills to make it possible. These skills can be demonstrated by a Cisco CCNP Collaboration certification.
You must pass two exams to earn this certification: Implementing and operating Cisco Collaboration Core Technologies (350-801 CLCOR), and one of the five concentration tests, which focus on emerging and industry-specific topics.
Implementing Cisco Collaboration Applications (300-810CLICA)
Implementing Cisco Advanced Call Control and Mobility Services (308-815 CLACCM).
Implementing Cisco Collaboration Cloud and Edge Solutions (300-820 CLCEI).
Implementing Cisco Collaboration Conferencing (300-825 CLCNF)
Implementing Automation for Cisco Collaboration Solutions (300-835CLAUTO)
Cisco recommends that you have at least three to five years experience in the implementation of collaboration solutions before you prepare for and take the exams.
What are the Collaboration Exams?
The CLCOR exam takes 120 minutes and covers these topics:
Infrastructure and Design (20%)
Protocols, Codecs, and Endpoints (20%)
Cisco IOS XE Gateway and Media Resources (15%)
Call Control (25%)
Collaboration Applications (10%)
Each of the five concentration tests takes 90 minutes and covers the following topics:
Single Sign-On (SSO), for Collaboration Applications (15%)
Cisco Unified IM & Presence (30%)
Cisco Unity Connection (30%) and Cisco Unity Express (30%)
Application Clients (25%)
Signaling and Media Protocols (20%)
CME/SRST Gateway Technologies (10%)
Cisco Unified Border Element (15%)
Call Control and Dial Planning (25%)
Cisco Unified CM Control Features (20%)
Key Concepts (25%)
Initial Expressway Configurations (25%)
Mobile and Remote Access (25%)
Cisco WebEx Technologies (25%)
Conferencing Architecture (20%)
Installation and Configuration (30%)
Network Programmability Foundation (10%)
Unified Communication (25%)
Cloud Collaboration (25%)
Collaboration Endpoints (20%)
Expect a lot of multiple-choice questions, along with some drag-and-drops.
How to prepare for the Collaboration Exams
Preparing for your collaboration exams requires that you have enough professional experience in the technologies that will be covered. This is the only way to get it.
Next, you must choose the concentration exam you will take with CLCOR. This is a difficult decision because the concentration you choose will impact the projects you have the chance to work on in future. You should carefully consider all options. Do not choose the easiest exam, but the one that will give you the job you love the most.
If you are looking to implement and troubleshoot voicemail and interactive voice response (IVR), solutions using Cisco Unity Connects and Cisco Unity Express, then CLICA is the right choice. If you are interested in team-based collaboration using Cisco Unified Communications Manager, (CM), voice over Internet protocol (VoIP), unified messaging, and IM, choose CLACCM If you want to provide secure remote access for phones and tablets, as well as other communication devices, to support non-traditional workspaces with Cisco Expressway software, choose CLCEI. If you are looking to implement Cisco Meeting Server on-premise conferencing solutions, choose CLCNF. If you are looking for a solution that is both on-premise and with Cisco Meeting Server, then CLAUTO is the right choice.